The Lagos State Traffic Management Authority (LASTMA) has inaugurated an intensive 3-day In-house training programme, meticulously crafted to enhance the operational efficacy and service delivery standards of its Officers.
This initiative, ceremoniously launched today at the LASTMA Headquarters by Hon. Sola Giwa, Special Adviser to the Governor on Transportation, will delve into a broad array of critical topics, including:
Diplomatic Enforcement: Strategies for executing effective traffic management while maintaining constructive public relations.
Stress Management and Wellness : Advanced techniques for preserving mental and physical well-being in high-pressure scenarios.
Ethical and Professional Excellence : Upholding the highest standards of integrity and professionalism in traffic operations.
Collaborative Team Synergy : Building cohesive teams to optimize productivity and elevate service quality.
Elevated Communication Techniques : Mastering communication for clarity, precision, and maximum impact.
Emotional Intelligence and Empathy: Cultivating emotional intelligence to adeptly navigate conflicts and foster positive public engagement.
Navy Captain Akinyemi Samuel, a distinguished authority in stress management, is leading the session on Stress Management and Wellness, imparting actionable strategy to help participants manage stress and maintain peak effectiveness.
This training underscores LASTMA’s unwavering commitment to continuous capacity enhancement and operational excellence, ensuring that senior officers are well-armed with the necessary skills and insights to excel in their respective roles.
Discussion0