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Mar 15, 20247 min read

Ncc blames service disruption on cable cuts

Ncc blames service disruption on cable cuts
Galaxy TV · Local News desk · Lagos

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The Nigeria Communications Commission has confirmed that several African internet service providers faced outages due to submarine cable cuts, with cable operators actively engaged in efforts to restore connectivity.

The telecom regulator made this disclosure in a statement signed by the Director, Public Affairs, Reuben Muoka, on Thursday.

The NCC identified affected operators to include West African Cable System and African Coast to Europe, along with SAT3 and MainOne, which experienced downtime.

The regulator attributed the disruptions to incidents in Cote d’Ivoire and Senegal, resulting in subsequent disruptions in Portugal.

The commission noted similar challenges along other undersea cable routes, such as Seacom, Europe India Gateway, and Asia-Africa-Europe 1, which also experienced cuts.

Many subscribers on Thursday expressed frustrations on social media platforms, citing difficulties in making phone calls and accessing online services.

Despite the setbacks, the NCC assured the public that cable operators have initiated repair efforts, with services gradually being restored.

The commission stated that Operators of these cables have commenced repairs already, and services are gradually being restored noting that, they have promised to work around the clock to ensure that services are restored to the affected countries within the shortest possible time.

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Galaxy TV
Editorial Desk

Reporting for Galaxy TV from Lagos and Abuja, covering energy and national affairs across Nigeria and West Africa