The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA) has observed incidents of under-dispensing of petroleum products at retail outlets nationwide.
In a statement on Tuesday, the authority described the act as a serious breach of consumer trust that will not be tolerated.
To safeguard consumers' interests, NMDPRA directed all retail outlet operators to immediately calibrate and verify all dispensers and totalizers. The directive is intended to guarantee accurate measurement and ensure that consumers receive the full value of the product they pay for.
The authority said it has intensified inspections and enforcement activities nationwide.
"Outlets found to be under-dispensing, operating with improperly calibrated equipment, or otherwise compromising dispensing accuracy will be required to take immediate corrective action. Persistent or serious violations will be subject to appropriate sanctions, up to and including revocation of the outlet's license, in line with NMDPRA's regulations.
"MEMAN, DAPPMAN, IPMAN and PETROAN are kindly requested to promptly notify their members of this directive and to support full compliance across the industry.
"NMDPRA remains committed to protecting consumers, promoting transparency. and upholding the integrity of petroleum product transactions nationwide," it said.
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